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Senior Policy & Delivery Manager - Primary Care

NHS Confederation
2 days ago
Full-time
On-site
London, United Kingdom

We are seeking a Senior Policy & Delivery Manager to join the NHS Alliance, leading our Primary Care Network policy programme and strengthening and amplifying the voice of primary care both within the NHS Alliance and nationally. This is a fast‑paced, member‑facing role, offering the opportunity to learn, grow and develop within a supportive team.

 

About the role

You will play a pivotal role in shaping national primary care policy and delivering programmes that support members across general practice, community pharmacy, dentistry and optometry. Reporting to the Assistant Director of Primary Care, you will work closely with the Network Director, wider team and partners to influence policy, deliver high‑impact, improvement‑focused projects, and strengthen the Network’s reach and impact.

This is a fast‑paced, member‑facing role where you will have line management responsibility for team members, as well as leading and managing projects across matrix teams. Alongside helping to set the policy agenda and leading high‑profile pieces of work, you will also support the delivery of conferences, undertake visits to members across the country, and present at national events.

You will support the Assistant Director in ensuring robust programme management across the network, working directly with members to inform influencing activity and the improvement work delivered by the network, both independently and in partnership with other organisations. 

You will lead policy development and influencing activity, ensuring the Network provides credible, timely insight to national stakeholders while reflecting the experiences and priorities of members.

 

Key priorities include:

  • Leading policy influencing strategy and responding to emerging national issues.
  • Supporting programme and project management across network activity.
  • Supporting members with improvement, organisational development and readiness for neighbourhood health.
  • Maintaining and growing existing primary care member forums.
  • Building and maintaining strong relationships with members, partners and policymakers.
  • Delivering projects and programmes that support improvement and innovation in primary care.
  • Raising the profile of the network through communications, events and stakeholder engagement.
  • Supporting the development of team members within the primary care network.
  • Supporting membership growth, retention and commercial partnerships.

Working collaboratively across the NHS Alliance, you will help ensure alignment between policy, delivery of key events and organisational priorities, contributing to a coherent and impactful offer for members.

 

About you
You will bring a strong understanding of the primary care landscape and how it interfaces with the wider health and care system, alongside experience of working in complex healthcare environments and influencing policy at a national level.

You will also have:

  • the ability to interpret complex information and navigate political and system dynamics to shape effective policy positions
  • excellent written and verbal communication skills, including drafting briefings, reports and engaging stakeholders
  • a track record of building effective relationships and influencing senior stakeholders
  • experience of leading and delivering projects or programmes to a high standard
  • experience of supporting organisational or team strategy and decision‑making.

 

You will be confident working collaboratively, leading teams and driving forward work that supports our members to succeed.

 

To apply

Please download the job description found at the end of this page and click apply to complete the application form. Please note we do not accept CVs.

We reserve the right to close this vacancy early should a high number of suitable applications be received

For an informal discussion about the post and the NHS Alliance before applying please contact George.johnston@thenhsalliance.org

Application deadline: 17th June 2026, at 11:59pm (please note, we reserve the right to close this vacancy early should a high number of suitable applications be received)

Interview date: TBC

The NHS Alliance is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our fantastic staff EDI networks and trade unions.

The NHS Alliance is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to enable them to fulfil their potential at work whilst balancing home life and health and wellbeing.

You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), options to buy or sell additional leave, continuous professional development, salary sacrifice schemes including our pension scheme, cycle to work and green car schemes, time off for volunteering and much more.

Employee assistant (counselling)

Cycle to work scheme

Mindful employer plus

Occupational health

30 days holiday

Flexi time

Season ticket loan

Eye tests/ flu jabs