Senior Policy and Delivery Manager - Urgent and Emergency Care

About the role

You will play a pivotal role in shaping national Urgent and Emergency Care policy directives and delivering programmes that support members across the acute and ambulance sectors. Reporting to the Assistant Director of Acute and Ambulance, you will work closely with the Network Director, wider team and partners to influence policy, deliver high‑impact, improvement‑focused projects, and strengthen the Network’s reach and impact.

This is a fast‑paced, member‑facing role where you will have line management responsibility for team members, as well as leading and managing projects across matrix teams. Alongside helping to set the policy agenda and leading high‑profile pieces of work, you will also support the delivery of conferences, undertake visits to members across the country, and present at national events.

You will support the Assistant Director in ensuring robust programme management across the network, working directly with members to inform influencing activity and the improvement work delivered by the network, both independently and in partnership with other organisations. 

You will lead policy development and influencing activity, ensuring the Network provides credible, timely insight to national stakeholders while reflecting the experiences and priorities of members.

Key priorities include:

• leading policy influencing strategy and responding to emerging national issues
• supporting programme and project management across network activity
• supporting members with improvement, organisational development and readiness for neighbourhood health
• maintaining and growing existing broader acute and ambulance member forums
• building and maintaining strong relationships with members, partners and policymakers
• delivering projects and programmes that support improvement and innovation in acute and ambulance
• raising the profile of the network through communications, events and stakeholder engagement
• supporting the development of team members within the network
• supporting membership growth, retention and commercial partnerships

Working collaboratively across the NHS Alliance, you will help ensure alignment between policy, delivery of key events and organisational priorities, contributing to a coherent and impactful offer for members.

About you
You will bring a strong understanding of the acute care landscape and how it interfaces with the wider health and care system, alongside experience of working in complex healthcare environments and influencing policy at a national level.

You will also have:

• the ability to interpret complex information and navigate political and system dynamics to shape effective policy positions
• excellent written and verbal communication skills, including drafting briefings, reports and engaging stakeholders
• a track record of building effective relationships and influencing senior stakeholders
• experience of leading and delivering projects or programmes to a high standard
• experience of supporting organisational or team strategy and decision‑making

You will be confident working collaboratively, leading teams and driving forward work that supports our members to succeed.

To apply

Please download the job description found at the end of this page and click apply to complete the application form. Please note we do not accept CVs.

For an informal discussion about the post and the NHS Alliance before applying please contact sonia.nosheen@thenhsalliance.org  

Application deadline: 19th June 2026, 11:59pm (please note, we may close the advert early should we receive a high number of suitable applications).

Interview date: TBC